FLIGHT OPERATIONS

1. WB1 - Weight and Balance Fundamentals and Passenger Aircraft Considerations

This 5-day workshop covers the fundamental principles of weight and balance and focuses on the Boeing passenger aircraft fleet. This workshop includes principles that are required to attend the follow-on courses "WB2 - Weight and Balance Introduction to Loading Schedule Design" and " WB3 - Weight and Balance Freighter Aircraft Considerations”. This workshop begins with the basics of how to calculate moments and centers of gravity, plus a review of weight and center of gravity definitions and limitations. It continues with discussion about the meaning and use of the information published in Chapters 1 and 2 of the Boeing Weight and Balance Manuals, airplane weighing regulations and procedures, and calculation of an aircraft’s basic empty weight, dry operating weight, and takeoff weight. The final day of the workshop introduces loading schedules and their use.

Target Audience: This workshop is suitable for those who are new to airplane weight and balance work, as well as for those with some background or experience who wish to gain a more in-depth understanding of the subject matter.

 

2. Climbout Performance Analysis using PET Workshop

This course covers how to use Climbout function of PET to generate flight path and actual performance data for departure, arrival, and missed approach procedures. Instructions include software installation, database import, airport/runway data management, building profiles and running cases, and output interpretation. The course begins with a review of terminal area procedures, followed by increasingly complex flight profile analysis of gradient, speed, and altitude constraints. Both all-engine and engine-out analyses are addressed.

Target Audience: Airplane Performance Engineers, Flight Operations Engineers. Completion of Airplane Performance Analysis (or equivalent experience) is recommended prior to attendance in this workshop.

 

3. PET Application in Operation Practice Workshop

This workshop provides comprehensive instruction on aircraft performance analysis using the Boeing Performance Engineers Tool (PET). Participants will learn about the parameters for different performance options and apply PET to daily operations. 

The workshop covers PET’s major calculation modules — including takeoff, enroute, and landing — demonstrates how to use PET for engineering analysis, including interpreting PET output data and studying the effect of different input parameters or options on performance outputs. Through guided exercises, participants will gain hands on experience with PET’s interface, data inputs, table output and graph output, and know the best practices for effectively using the tool to support daily operational safety and efficiency. 
 

Target Audience: This workshop is recommended for Airplane Performance Engineer, Flight Operations Engineer and personnel who have some background or experience in airplane performance and wish to gain a more in-depth understanding of the subject. Prior completion of an Airplane Performance Analysis course (or equivalent experience) is recommended before attending this workshop.

 

4. Flight Operations Symposium

Boeing Global Support Center (GSC) Flight Operations Symposium is to serve as a platform for Boeing operators to share their best practices in airplane performance/flight ops optimization, and exchange ideas on the development of tools/methodologies for efficiency improvement and safety enhancement on the flight operations. Boeing subject experts are also invited to present Boeing's latest product and services, as well as industry’s best practices and manufacturer's recommendations on specific issues that affect this region.

Target Audience: Flight Operation Professionals in the region.

 

MAINTENANCE AND ENGINEERING

1. Airplane Reliability and Maintenance Cost
   Course Description: Focuses on airline maintenance reliability required by FAA, EASA, and local regulations. Emphasize collecting comprehensive data to produce fleet/aircraft/system/component reports that drive corrective actions. These actions address aircraft problems as well as logistics, processes, and procedures to optimize airworthiness and economics.
   
   Target Audience: Reliability Engineers, Maintenance Program Engineers, QA.

 

2. Structural Airworthiness and Maintenance Workshop
   Course Description: Discusses design and maintenance requirements for airplane structures, reviews maintenance/engineering documents, and shares best practices. Covers maintenance for baseline/altered/repaired structures, evolution of structural design, structural supplemental inspection programs, CPCP, and an introduction to FAA Aging Airplane Safety Rules.
   
   Target Audience: Boeing maintenance program engineers, structure engineers, and quality personnel experienced with SRM, MPD, AWL, CPCP, etc.

 

3. Wiring Diagram Manual / Standard Wiring Practice Manual (WDM / SWPM) Workshop
   Course Description: Explains how to use the wiring manuals to support fieldwork. Teaches locating electrical equipment, connector types, selecting materials/tools/procedures, and wire repair guidance.
   
   Target Audience: Technical Service Engineers, line maintenance staff, base maintenance staff.

4. Minimum Equipment List (MEL) Workshop(adding New FLOE modules)
   Course Description: Introduction to MMEL, CDL, and MEL development/approval concepts and terms. Overview of MMEL and Dispatch Deviation Guide (DDG), case discussions on dispatch relief logic, performance adjustments related to MEL applications, and how to use MEL for safe efficient operations. Introduces Boeing digital tools (Rebuilder, IXP) for processing Flight Ops documents (DDG, FCOM, QRH)      Target Audience: Engineers, License Engineers, Maintenance Control Center personnel, Flight Operations Engineer, Performance Engineer, Dispatcher.

 

5. Introduction to Aircraft Drawing Workshop
   Course Description: Skills to locate, identify, and interpret Boeing drawings (detail parts, assemblies, structure, wiring, tubing, tooling, composites). Hands-on exercises with drawings and parts lists. Topics: Boeing drawing numbering, picture sheet views/sections, dimensions/tolerances, parts list (effectivities, revisions, application), ADCN/DCN changes, abbreviations/acronyms, access to MyBoeingFleet and Product Standards, and Aircraft Illustrated Parts Catalog.
   
   Target Audience: Structure engineers, system engineers, mechanics, and technical staff needing Boeing drawing data.

 

6. Maintenance Manual Application (MMA) - System Schematic Manual (SSM) Application Workshop
   Course Description: Introduces the System Schematic Manual (SSM), elements in schematic diagrams, differences between SSM and Wiring Diagram Manual (WDM), and SSM usage. Demonstrates how to use SSM in the troubleshooting process together with the Fault Isolation Manual (FIM) and the Airplane Maintenance Manual (AMM) to improve maintenance cost effectiveness, manpower utilization, and troubleshooting time.
   
   Target Audience: Entry level 0-5 years maintenance technicians, systems engineers, troubleshooting teams, and personnel involved in fault isolation and wiring/system diagnosis.

 

7. Aircraft Scheduled Maintenance Program Development
   Course Description: Seminar on developing scheduled maintenance programs using MSG-3 methods, producing the MRBR document. Explains how working groups and industry steering committees analyze and generate scheduled maintenance programs.
   
   Target Audience: Entry to mid-level (2–8 years) maintenance program engineers, system engineers, maintenance planning engineers, technical service engineers.

 

8. Production Planning & Control (PPC)
   Course Description: Prepares trainees for production planning and control in airline operations. Covers maintenance programs, maintenance task operation plans, labor and cost planning to improve scheduled maintenance self-sufficiency and operational efficiency.
   
   Target Audience: Entry level (0–5 years) maintenance planners, production planners/controllers, MCC controllers, line/base maintenance planners, material purchasers.

 

9. Introduction to Boeing Structural Repair Manual (SRM) Workshop
   Course Description: Usage and limits of the Boeing SRM. Navigation, structural identification, allowable damage limitations, and metallic/composite repair options. Outcomes: identify parts/locations, find allowable damage limits, distinguish repair types, and identify damage repairable via SRM.
   
   Target Audience: Aircraft structure technicians and engineers with <3 years’ experience.

 

10. Introduction to Composite Repair 
    Course Description: Provides attendees with the knowledge to submit composite repairs to Boeing for damage beyond the limits of the Structural Repair Manual. Includes detailed information on composite material properties, design requirements, SRM repair modification analysis, and preferred Boeing reporting criteria.
    
    Target Audience: Structural engineers, repair planners, and technicians involved in composite damage assessment and repair submission.

 

11. Maintenance & Technical Records Introduction
    Course Description: Overview of accurate technical record keeping meeting airworthiness standards. Topics include regulatory compliance, lease transitions, residual value protection, records generation/maintenance/storage, and best practices for records workflow.
    
    Target Audience: Technical Services Engineers; Maintenance Planning Engineers; Reliability Engineers; Line and Base Maintenance Engineers; Technical Records Office; Leasing & Contracts.

 

12. Statistics Fundamentals
    Course Description: This course has the goal to equip bridges a crucial gap between operational data and actionable insights. By training the participants in core statistical concepts, the workshop empowers airlines to effectively analyze fleet reliability data, pinpoint recurring issues, optimize maintenance programs, and shift away from costly reactive fixes towards predictive strategies.
    
    Target Audience: Technical Service Engineer with 6-10 years of experience, Reliability Engineer with 3-8 years of experience, and Development Engineer (statistic background) with 1 to 3 years of experience.

 

13. Advanced Wiring Troubleshooting
    Course Description: Modern digital multimeters and open-circuit inspection methods are often insufficient to detect degradation wiring that cause intermittent system behavior or failures. The Advanced Troubleshooting Workshop presents intermittent wiring inspection techniques from Aircraft Maintenance Manual Chapter 20, explains the technical background, and guidance on selecting and applying each method. Tool demonstrations and hands‑on practices are included to build participants’ competence and confidence in using these techniques. 
    
    Target Audience: With > 5 years troubleshooting experience.